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Start BookingWe are a travel company built around consultants. That only works if the consultants are good, and if the company treats them like the product.
Most travel companies in this market solve for volume. Cheap seats, thin margins, high staff turnover, and a customer who never speaks to the same person twice.
We are solving for something harder: a company where one named consultant owns a trip from first enquiry to final arrival, has authority to fix things without escalating, and is still there when the client returns next year.
That model puts unusual weight on individual judgement. It means we hire carefully, train properly, and give people more operational latitude.
Every company lists values. These are ours, with what each one costs us when we take it seriously.
If a client's dates, budget and expectations do not fit together, we tell them before they pay, not after. Internally the same rule applies.
The cost: we lose bookings we could have taken. We take that trade every time.
You are not a step in a process. If you quoted it, you booked it and you answer for it — including at 11pm when a connection is cancelled.
The cost: this is a heavier job than a call-centre seat. It is not for everyone.
We would rather you make a defensible call and tell us than follow a rule into a bad outcome. If you spend money to fix a client problem in the field, we back you.
The cost: we will occasionally be wrong, expensively. We accept that as the price of speed.
Anything we contract ourselves, someone here has seen. Consultants travel. Product managers travel more.
The cost: real money and real time spent on trips that generate no direct revenue.
6 positions currently open. Select a role below to apply.
Own a book of leisure clients end to end — quote, book, service and follow up. Suits someone with two or more years in a consulting or ground handling role who is tired of being a booking clerk.
Service a defined set of corporate accounts, apply travel policy consistently and keep the reporting clean. GDS experience expected.
Find, inspect and contract the camps, lodges and operators we list. You will spend real time on the ground and you will be the person who says no to a property that is not good enough.
Confirmations, manifests, vouchers, transfers and the daily movements board. The role that makes everything else work.
Own organic search, content and paid acquisition for destination and attraction pages. Analytical, not just creative.
A structured six-month placement across operations, reservations and product. Designed to lead to a permanent offer, not to fill a gap.
Book a day trip in two minutes, or hand us something complicated and let a consultant take it from here.